2.3.15 | 5/31/2024
Go To Settings | Grant Account Login Access | Access Duration
Be Ready To Share Access To Troubleshoot
Some troubleshooting may require granting access to your org. Just like Salesforce support, here are the steps to get started.
1.1 Head over to your org’s homepage, right-click on the “profile avatar”, and select “Settings”. ↵
1.2 On the “Home” tab, search “Grant Account Login Access” and click on the corresponding search result. ↵
1.3 Within the Grant Account Login Access page, click on the “Down Arrow” next to MK Partners to set an “Access Duration” between 1,3,7,30 days. Once set, click on “Save” to apply and grant our support team access to help troubleshoot your Mambo Merge issue. ↵
Note: Once troubleshooting is complete revert the shared access by toggling the Access Duration to No Access and Save to apply the change.
Our Support Team May Require Access To Your Org To Troubleshoot Your Issue!
Once you have shared access to your Salesforce org, help us improve your experience by sharing your feedback.